n8nCustomer supportFree · for an email
Request triage with human approval
Prepare a category and draft, then block any next step until an explicit human decision.
- Platform
- n8n
- Function
- Customer support
- Setup
- 20 min
- Installs
- 0
Workflow overview
5 nodes · 5 steps · no branching
- TriggerReceive request
Via n8n Form
- ActionPropose category and draft
Via n8n
- ConditionWait for human review
Via n8n Form
- ConditionRead decision
Via n8n
explicit decision
ResultKeep decided draftVia n8n
What this template does
A form receives a fictional request, a deterministic node proposes a category and draft, then the workflow waits for a second review form. The final result records the approve, edit, or reject decision and sends no message outside the instance.
Requirements & setup
- n8n
Would you rather we installed it and wired it to your tools? It takes us half a day.
Ask us to install itRelated templates
Often installed together- n8nCustomer support
Inbox triage
Classe les messages reçus par intention (demande de devis, SAV, candidature) et prépare une réponse à relire.
Free · for an emailNo installs